The Guarantee is free of charge and applies to all existing and new bookings.

 

In the event that:

  • You consider it unsafe to come on holiday due to a continuing threat of Coronavirus.

  • You are unable to travel due to sickness and/or isolation due to a Coronavirus outbreak.

  • The UK Government imposes restrictions on travel due to a Coronavirus outbreak.

  • If Hot Metal has to close due to a Coronavirus outbreak or Government instruction.

 

We guarantee at any point between 28 days and 3 days prior to arrival, you can:

  • Transfer to another tour or move to following year, free of charge.

  • If you wish to wait, we will transfer your booking payment to our secure holding account as a Future Credit for use at a later date, again free of charge.

  • Cancel your booking and receive a full refund.

Terms and Conditions

  • You will be able to transfer or cancel within the period of 28 days and 3 days prior to arrival.

  • Should the UK Government advice significantly change in the 3 days prior to arrival, we will reactivate the Guarantee for you.

  • All other booking terms and conditions remain unchanged.

  • If you choose to transfer your tour to different dates, should your new tour be cheaper than your existing tour, you can choose to use the difference as part payment for a future tour or have it refunded. Should your new tour be more expensive, you will be charged the difference.

  • If you choose to cancel your booking, you can only do this by calling us.

  • The Hot Metal Coronavirus Book with Confidence Guarantee is available until further notice.

covid guarantee